Privacy Policy

Last updated: 31 October 2026

Who we are

This website is operated by Inova Business Solutions Limited, a company registered in England and Wales (company number 11739330), with its registered office at Suite 95, 4 Montpelier Street, Knightsbridge, London SW7 1EE, United Kingdom. We are the controller of the personal data described in this policy. Our United States company, Inova Business Solutions LLC, may help us respond to enquiries from the United States.

Questions about this policy or your personal data can be sent to info@inovasolutions.co.uk.

What we collect

When you send us an enquiry through our contact form, we collect your name, work email address and message, and any optional details you choose to give: your company, phone number, country and the service you are interested in. If the form opens your own email app instead, the details are sent to us as an ordinary email from your account. If you email or call us, we keep the details you share in that correspondence.

We do not use analytics, advertising or tracking cookies on this website. Our fonts and all other page files are served from our own website, so loading a page does not share your details with any third party.

How we use it, and why

We use your details only to respond to your enquiry, arrange a conversation, and keep a record of our correspondence. Our lawful basis is our legitimate interest in responding to people who contact us about our services. If your enquiry leads to a contract, we process the information needed to prepare and perform that contract.

We do not sell your personal data, and we do not use it for automated decision-making or profiling.

Who we share it with

We share your details only with service providers that help us run this website and our communications, such as our website host, the form service that delivers website messages to our inbox, and our email provider. They act on our instructions and may not use your data for their own purposes. We may also disclose information where the law requires it.

Some of these providers, and our United States company, are located outside the United Kingdom. Where your data is transferred outside the UK, we use safeguards recognised under UK data protection law, such as the UK International Data Transfer Agreement or the UK Addendum to the EU standard contractual clauses.

How long we keep it

We keep enquiry correspondence for up to two years after our last contact with you, then delete it. If your enquiry leads to a contract, we keep the related records for as long as the law requires.

Your rights

Under UK data protection law you have the right to ask for a copy of your personal data, to have it corrected or deleted, to restrict or object to how we use it, and to ask for it to be transferred to you or another organisation. To make a request, email info@inovasolutions.co.uk. We will respond within one month.

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint.

Keeping your data secure

We use appropriate technical and organisational measures to protect your personal data, including encrypted connections to this website and access controls on the systems where enquiries are stored.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.